BPV’s Technical Support Management will reduce your IT’s workload

Professional Technical Support Management for your mobile devices. Your data will be in safe hands.

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IT departments becoming more important than ever!

In businesses, IT departments are taking an increasingly important role. Digitalization continues. Nowadays, numerous processes are only resolved digitally. In time of home office arrangements, even meetings are conducted digitally. The proper technology must be procured, and the respective software must be installed.

For a long time, the IT department has not been responsible for just providing functional hardware to new recruits. In fact, it also must recognize technical trends and implement them. Moreover, IT ensures that all devices have up-to-date software installed, that data is professionally deleted on old and unused devices, that new devices are set up and GDPR guidelines are met. It is also in charge of data security on all devices.

Let’s not forget the daily problem solving with software, programs, or providers. If a company operates multiple sites, possibly also overseas, the IT department must ensure that, for instance, new software updates are perfectly coordinated and uploaded simultaneously everywhere. So, your IT team has a lot of work to do.

Reduce your IT department’s workload

Many businesses have historically grown IT departments which have been developed on a need’s basis through local support. Given the constantly growing demands, IT departments in many companies are overwhelmed and are no longer able to focus on their core responsibilities.

We will rectify this situation: our Unified Endpoint Management (UEM) is deployed by our IT department to be centrally uploaded to all company devices and implements updates, programs and tools on the devices. Network access is also centrally configured in the same manner. Through centralized access to the devices, we ensure that all devices follow GDPR standards. Hence, you will always be on the safe side. We can also access every single device separately and assign the required privileges individually. We will define along with you which employees receive certain access privileges, tools, and email addresses – specifically based on your needs.

Of course, we will also assist you with the set up and answer all your questions. If your IT department would like to entirely focus on the important matters, our Technical Support Management will be happy to continue to handle all hardware-related issues.

In cooperation with the local IT department on site, we will also be pleased to provide the IT Help Desk for your enterprise. Let’s talk about your needs!

Services we provide

Our Technical Support Management will handle:

  • The central management, configuration, and backup of your company devices
  • The central uploading of apps, tools, and software
  • The centralized deletion of data in the event of device replacement or theft
  • The storage of backup copies
  • The procurement of new devices with uploaded data
  • The professional disposal of obsolete devices
  • The IT onboarding of new recruits
  • Compliance with GDPR
  • The configuration of network access
  • Simple management via access privileges and device encryption
  • And we are here to answer all your questions!

Our goal: absolute customer satisfaction

Accompany us on the path to success, where we efficiently design your mobile workplace

Working with BPV enterprise group has shown us that experience is extremely important – and cannot always be measured in numbers. From the beginning, we felt very well taken care of by working in partnership with BPV enterprise group.

Thomas Strokosch IT Service Dortmunder Volksbank eG

With BPV, we are able to keep track of our mobile phone contracts and in turn ensure the quality of our services to our customers. Be it mobile device management, leasing processing or the online support portal, as well as personal support – we are completely satisfied with our cooperation with BPV enterprise group!

Jens Boelen Managing director Sandersfeld Sicherheitstechnik GmbH

Working with BPV enterprise group is like road traffic without signs, traffic lights and police officers. Most importantly, without any accidents! Everything runs smoothly, according to a pre-agreed schedule. Effortless, relaxed and perfect. We are extremely satisfied with the products and services of BPV GmbH!

Matthias Vogel Head of It Department Provinzial NordWest AG

BPV Group is an agile and reliable full-service partner that supports us by significantly and demonstrably improving the satisfaction of our internal customers.

Bert Klauke IT Director Operational Technology HELLA Corporate Center

We are constantly on duty for our residents and must therefore always be accessible. The BPV enterprise group has convincingly presented to us which network is best for us, where our savings potential lie and even stands helpfully at our side in case of an emergency. Just like support our residents.

Markus Klukas Authorized representative, commercial management and control Spar- und Bauverein Dortmund eG

Our colleagues travel a lot into regions that are only opened up through our work. As a result, we have the highest requirements for network quality and the timely replacement of devices in the event of a defect. The BPV Group not only takes up this challenge, but puts its heart and soul into the assigned tasks and solves them with flying colours.

Tim Richter Construction Management, Purchasing IT and Telecommunications BATTEUX Bauunternehmung GmbH & Co. KG

The BPV Group is the perfect partner for us in the field of telecommunications. What sets the BPV apart from others? They are committed to providing the best level of service. The success of our company is based on the consistent quality of telephone accessibility, which we can offer our customers thanks to the fast and competent service of BPV. We greatly appreciate this good and trusting cooperation!

Lisa-Marie Spindler Office Management AAD Kanaltechnik Spindler GmbH & Co. KG

We were very dissatisfied with our previous mobile operator. BPV enterprise group not only offered us alternatives with which we are now saving money, they have also accompanied us throughout the entire changing process.

Daniel Kipke IT Administrator STRENGE GmbH

With the takeover of the complete hardware process, the life cycle and the day-to-day business with regard to the network operators, we are now better positioned. As a result we freed up resources, which we can use now more efficiently. We are convinced of the services and BPV Group as a partner.

Nico Giersbach IT Administrator HF Mixing Group

The fastest way to reach your #Mobileworkplace goals.

As one of the strongest partners in this industry, we are characterized by a high degree of agility.

Ready for a ride to success? Let us know which project we start with first!

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