Frequently asked questions




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Here you will get all the answers to your questions.

FAQs from the BPV Group of Companies

What is BIRTA?

BIRTA is a web-based invoice and analysis tool and is used profitably in contract management. BIRTA conducts constant controlling and reporting of contracts, takes care of the management of the locations, Sim cards and master data and ensures sustainable cost optimization. The user platform is kept clear and user-friendly.

For more information, see BIRTA.

What is LIAM?

LIAM stands for Lifecycle Asset Management and translates as managing capital in relation to its lifetime. In concrete terms, this means that all currently used plants are accounted for and then their life cycle efficiency is analysed. In short, LIAM checks mobile phone assets such as computers, mobile phones, phones, laptops for profitability and prepares a business plan.

For more information, see LIAM.

What is a Device Enrollment Program?

A device enrollment program is the contactless enrollment, setup, and pre-configuration of new devices. All you need to do is turn on your new device and all the programs and accesses you want are already pre-installed on the device.

For more information, see Device Enrollment Program.

What does SD-WAN mean?

SD-WAN stands for Software-Defined Wide Area Network. We at the BPV Group use VeloCloud’s reliable VMware SD-WAN for our customers. Unlike traditional WAN, our SD-WAN has a software overlay that manages <all connection, security, and network information. With a centralized control, we can manage multiple WAN connections at the same time.

For more information, see SD-WAN.

What does Unified Endpoint Management mean?

By definition, Unified Endpoint Management (UEM) provides centralized management of the IT environment such as smartphones, notebooks, and tablets. In concrete terms, this means that in a large company, for example, not every new smartphone has to be set up manually – this is done from a central location. But a UEM also makes sense in smaller companies. For example, if the company mobile phone can be used in person, certain guidelines must be adhered to, for example with regard to the GDPR. We will also take care of this for you at UEM. The safety and protection of company-internal data and functionality in the workplace are our top priority.

For more information, see Unified Endpoint Management.

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    The goal is always absolute customer satisfaction

    With BPV, we are able to keep track of our mobile phone contracts and in turn ensure the quality of our services to our customers. Be it mobile device management, leasing processing or the online support portal as well as personal support – we are completely satisfied with the cooperation with the BPV Group!

    Jens Boelen Managing director Sandersfeld Sicherheitstechnik GmbH

    With the takeover of the complete hardware process, the life cycle and the day-to-day business with regard to the network operators, we are now better positioned. As a result, work was relieved of us and we use our resources even more efficiently. We are convinced of the services and the BPV Group as a partner.

    Nico Giersbach IT Administrator HF Mixing Group

    The BPV Group is the perfect partner for us in the field of telecommunications. What sets the BPV apart from others? They are committed to providing the best of service. The success of our company is based on the consistent quality of telephone accessibility, which we can offer our customers thanks to the fast and competent service of BPV. We greatly appreciate this good and trusting cooperation!

    Lisa-Marie Spindler Office Management, Office Management AAD Kanaltechnik Spindler GmbH & Co. KG

    Our colleagues travel in many areas that are only accessible through our work. As a result, we have the highest requirements for network quality and the timely replacement of devices in the event of a defect. The BPV Group not only takes up this challenge, it puts its heart and soul into the tasks assigned to it and solves them with flying colours.

    Tim Richter Construction Management, Purchasing IT and Telecommunications BATTEUX Bauunternehmung GmbH & Co. KG

    In our company we had contracts with various mobile operators and terms. Keeping an eye on everything here has cost us valuable resources, which we would rather invest in our own projects. The BPV team has helped us with various measures to optimize costs, significantly streamline the entire structure and create uniform running times. We still have contracts with different network operators, but the BPV also controls and manages this colourful mix from a single source and makes our work massively easier.

    Maik Walter IT management HEIFO GmbH & Co. KG

    The BPV Group is an agile and reliable full-service partner that supports us in significantly and demonstrably improving the satisfaction of our internal customers.

    Bert Klauke IT Director Operational Technology HELLA Corporate Center

    Working with the BPV group of companies is like road traffic without signs, traffic lights and police officers. And without accidents. Everything runs smoothly, according to a pre-agreed schedule. Effortless, relaxed and perfect. We are extremely satisfied with the products and services of BPV GmbH!

    Matthias Vogel Head of It Department Provinzial NordWest AG

    We are constantly on duty for our residents and must therefore of course always be accessible. The BPV Group has convincingly presented to us which network is best for us, where our savings potential lies and even stands helpfully at our door in case of emergency. Just like ours with our residents.

    Markus Klukas Authorized representative, commercial control and control Savings and Construction Association Dortmund eG

    We were not satisfied with our mobile operator. The BPV Group has not only offered us alternatives with which we are now saving money, they have also accompanied us throughout the entire change process.

    Daniel Kipke IT Administrator STRENGE Ltd.

    Working with the BPV enterprise group has shown us that experience is extremely important – and cannot always be measured in numbers. From the very beginning, we felt very well taken care of by working in partnership with the BPV enterprise group.

    Thomas Strokosch IT Service Dortmunder Volksbank eG

    Strong partners by our side

    With strong partners at our side, we can offer you a wide range of solutions tailored to your needs.